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Get-HaloTicket

SYNOPSIS

Gets tickets from the Halo API.

SYNTAX

Multi (Default)

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Get-HaloTicket [-Paginate] [-PageSize <Int32>] [-PageNo <Int32>] [-Order <String>] [-OrderDesc] [-TicketIDOnly]
 [-ViewID <Int32>] [-ColumnsID <Int32>] [-IncludeColumns] [-IncludeSLAActionDate] [-IncludeSLATimer]
 [-IncludeTimeTaken] [-IncludeSupplier] [-IncludeRelease1] [-IncludeRelease2] [-IncludeRelease3]
 [-IncludeChildIDs] [-IncludeNextActivityDate] [-TicketAreaID <Int32>] [-ListID <Int32>] [-AgentID <Int32>]
 [-StatusID <Int32>] [-RequestTypeID <Int32>] [-SupplierID <Int32>] [-ClientID <Int32>] [-Site <Int32>]
 [-UserName <String>] [-UserID <Int32>] [-ReleaseID <Int32>] [-AssetID <Int32>] [-ITILRequestTypeID <Int32>]
 [-OpenOnly] [-ClosedOnly] [-UnlinkedOnly] [-ContractID <Int32>] [-WithAttachments] [-Team <Int32[]>]
 [-Agent <Int32[]>] [-Status <Int32[]>] [-RequestType <Int32[]>] [-ITILRequestType <Int32[]>]
 [-Category1 <Int32[]>] [-Category2 <Int32[]>] [-Category3 <Int32[]>] [-Category4 <Int32[]>] [-SLA <Int32[]>]
 [-Priority <Int32[]>] [-Products <Int32[]>] [-Flagged <Int32[]>] [-ExcludeThese <Int32[]>] [-Search <String>]
 [-SearchActions] [-DateSearch <String>] [-StartDate <String>] [-EndDate <String>] [-SearchUserName <String>]
 [-SearchSummary <String>] [-SearchDetails <String>] [-SearchReportedBy <String>] [-SearchVersion <String>]
 [-SearchRelease1 <String>] [-SearchRelease2 <String>] [-SearchRelease3 <String>] [-SearchReleaseNote <String>]
 [-SearchInventoryNumber <String>] [-SearchOppContactName <String>] [-SearchOppCompanyName <String>]
 [-FullObjects] [<CommonParameters>]

Single

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Get-HaloTicket -TicketID <Int64> [-TicketIDOnly] [-IncludeDetails] [-IncludeLastAction] [<CommonParameters>]

DESCRIPTION

Retrieves tickets from the Halo API - supports a variety of filtering parameters.

EXAMPLES

Example 1

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PS C:\> {{ Add example code here }}

{{ Add example description here }}

PARAMETERS

-Agent

Filter by the specified array of agent IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-AgentID

Filter by the specified agent.

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Type: Int32
Parameter Sets: Multi
Aliases: agent_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-AssetID

Filter by the specified asset.

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Type: Int32
Parameter Sets: Multi
Aliases: asset_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-Category1

Filter by the specified array of category 1 IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases: category_1

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Category2

Filter by the specified array of category 2 IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases: category_2

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Category3

Filter by the specified array of category 3 IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases: category_3

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Category4

Filter by the specified array of category 4 IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases: category_4

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-ClientID

Filter by the specified client.

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Type: Int32
Parameter Sets: Multi
Aliases: client_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-ClosedOnly

Return only closed tickets in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases: closed_only

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-ColumnsID

The ID of the column profile to use to control data returned in the results.

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Type: Int32
Parameter Sets: Multi
Aliases: columns_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-ContractID

Filter by the specified contract ID.

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Type: Int32
Parameter Sets: Multi
Aliases: contract_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-DateSearch

Which date field to search against.

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Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-EndDate

End date for use with the '-datesearch' parameter.

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Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-ExcludeThese

Exclude the specified array of ticket IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Flagged

Filter by the specified array of flagged ticket IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-FullObjects

Parameter to return the complete objects.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeChildIDs

Include child ticket IDs in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeColumns

Include column details in the the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeDetails

Include extra objects in the result.

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Type: SwitchParameter
Parameter Sets: Single
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeLastAction

Include the last action in the result.

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Type: SwitchParameter
Parameter Sets: Single
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeNextActivityDate

Include next activity date in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeRelease1

Include release 1 details in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeRelease2

Include release 2 details in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeRelease3

Include release 3 details in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeSLAActionDate

Include SLA action date in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeSLATimer

Include SLA timer in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeSupplier

Include supplier details in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-IncludeTimeTaken

Include time taken in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-ITILRequestType

Filter by the specified array of ITIL request type IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases: itil_requesttype

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-ITILRequestTypeID

Filter by the specified ITIL request type.

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Type: Int32
Parameter Sets: Multi
Aliases: itil_requesttype_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-ListID

Filter by the specified list.

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Type: Int32
Parameter Sets: Multi
Aliases: list_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-OpenOnly

Return only open tickets in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases: open_only

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-Order

Which field to order results based on.

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Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-OrderDesc

Order results in descending order (respects the field choice in '-Order')

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-PageNo

Which page to return.

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Type: Int32
Parameter Sets: Multi
Aliases: page_no

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-PageSize

Number of results per page.

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Type: Int32
Parameter Sets: Multi
Aliases: page_size

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-Paginate

Paginate results

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Type: SwitchParameter
Parameter Sets: Multi
Aliases: pageinate

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-Priority

Filter by the specified array of priority IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Products

Filter by the specified array of product IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-ReleaseID

Filter by the specified release.

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Type: Int32
Parameter Sets: Multi
Aliases: release_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-RequestType

Filter by the specified array of request type IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-RequestTypeID

Filter by the specified request type.

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Type: Int32
Parameter Sets: Multi
Aliases: requesttype_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-Search

Return tickets matching the search term in the results.

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Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchActions

Include actions when searching.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-SearchDetails

Return tickets where the details matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_details

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchInventoryNumber

Return tickets where the asset tag matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_invenotry_number

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchOppCompanyName

Return tickets where the opportunity company name matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_oppcompanyname

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchOppContactName

Return tickets where the opportunity contact name matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_oppcontactname

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchRelease1

Return tickets where release 1 matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_release1

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchRelease2

Return tickets where release 2 matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_release2

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchRelease3

Return tickets where release 3 matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_release3

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchReleaseNote

Return tickets where the release note matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_releasenote

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchReportedBy

Return tickets where the reported by matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_reportedby

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchSummary

Return tickets where the summary matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_summary

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchUserName

Return tickets where the user name matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_user_name

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-SearchVersion

Return tickets where the software version matches the search term.

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Type: String
Parameter Sets: Multi
Aliases: search_version

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Site

Filter by the specified site.

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Type: Int32
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-SLA

Filter by the specified array of SLA IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-StartDate

Start date for use with the '-datesearch' parameter.

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Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-Status

Filter by the specified array of status IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-StatusID

Filter by the specified status.

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Type: Int32
Parameter Sets: Multi
Aliases: status_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-SupplierID

Filter by the specified supplier.

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Type: Int32
Parameter Sets: Multi
Aliases: supplier_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-Team

Filter by the specified array of team IDs.

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Type: Int32[]
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-TicketAreaID

Filter by the specified ticket area.

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Type: Int32
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-TicketID

Ticket ID

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Type: Int64
Parameter Sets: Single
Aliases:

Required: True
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-TicketIDOnly

Return only the 'ID' fields (Ticket ID, SLA ID, Status ID, Client ID, Client Name and Last Incoming Email date)

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Type: SwitchParameter
Parameter Sets: (All)
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-UnlinkedOnly

Return only unlinked tickets in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases: unlinked_only

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

-UserID

Filter by the specified user ID.

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Type: Int32
Parameter Sets: Multi
Aliases: user_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-UserName

Filter by the specified user name.

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Type: String
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False

-ViewID

The ID of the filter profile to use to filter results.

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Type: Int32
Parameter Sets: Multi
Aliases: view_id

Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False

-WithAttachments

Return only tickets with attachments in the results.

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Type: SwitchParameter
Parameter Sets: Multi
Aliases:

Required: False
Position: Named
Default value: False
Accept pipeline input: False
Accept wildcard characters: False

CommonParameters

This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see about_CommonParameters.

INPUTS

OUTPUTS

A powershell object containing the response.

NOTES